Second Edition February 2019
Dear SAP User Groups,
Welcome to our Knowledge Transfer Webinars Newsletter for SAP User Groups!

You will find an overview of our upcoming webinars on K4U (Knowledge For You).



Your Global SAP User Groups Organization.

Road Map: Finance in SAP S/4HANA Cloud & On-Premise (Feb 26, 2019)
Join us in this webinar to discover the latest innovations on both Finance in SAP S/4HANA Cloud and On-Premise, in the areas of financial planning & analysis, accounting & financial close, treasury as well as regulatory reporting. Read more
Road Map: SAP S/4HANA Cloud (Feb 28, 2019)
In this session, we will explore the ability to reimagine your business and run simple in the digital economy with SAP S/4HANA Cloud. Read more
Road Map: SAP Ariba Solutions (March 5, 2019)
Join us for the 2019 road map and innovations webinar where we will discuss overall product road maps for the coming year as well as highlight SAP’s most recent customer-centered innovations. Read more
Road Map: SAP Digital Manufacturing Cloud (March 6, 2019)
Digital Manufacturing Cloud helps companies optimize performance, elevate production quality and efficiency, and ensure worker safety. Drawing on SAP’s expertise in the Industrial Internet of Things (IIoT), predictive analytics and supply networks, the solution enables manufacturers to deploy Industry 4.0 technologies in the cloud. Read more
Road Map: SAP Service Cloud (March 7, 2019)
SAP Service Cloud is a portfolio of solutions that enables service organizations to deliver effortless customer service by providing efficient cross-service scenario processes and deep capabilities across organizations’ service needs. Read more
Road Map: SAP Fiori (March 27, 2019)
This talk focuses on the main things you need to know to understand where SAP is heading with SAP Fiori. It will also help you navigate through the road map presentation and (new!) associated road map information online via Innovation Discovery. Read more
SAP Leonardo Demo Series

Demo Session: How to Build Your Own Chatbot with SAP Leonardo Conversational AI (March 12, 2019)
In this live demo session, you will not only discover how chatbots can enhance customer experience by interacting with your customers directly, but also learn how to build your own chatbot. The demo will showcase a chatbot setup in its entirety and the different capabilities you can add. Read more
SAP Customer Center of Expertise
SAP Customer Center of Expertise Program Overview (March 5, 2019, 10am and 5pm CET)
Starting with a Primary Customer COE Certification, customers establish the foundation for their Customer COEs to then continuously prove their maturity and become certified Advanced Customer COEs that facilitate support and drive innovation in their organizations.

Please join at your convenience: 10am CET session or 5pm CET session.

Customer CoE: SAP Solution Manager & SAP Cloud ALM (March 11, 2019: 9.30am and 4.30pm CET)
SAP delivers a new Application Lifecycle Management offering: SAP Cloud ALM. Learn more about this new tool and discuss with the SAP expert if SAP Cloud ALM is relevant for Customer COEs.

Please join at your convenience: 9.30am CET German session or 4.30pm CET English session.

Customer CoE: Next-Gen Support Overview (March 14, 2019)
Discover key concepts of SAP Next-Generation Support and how it can help you implement and operate your SAP solutions, in any deployment model. ​Read more
Customer CoE: How to Prepare for the SAP Support Backbone Update (March 18, 2019)
In this session, you will learn about the impacts of the support backbone update on SAP Solution Manager and Focused Run, and what you need to do to ensure connectivity of these systems to SAP after January 1st, 2020. Read more
Customer CoE: SAP ONE Support Launchpad – Overview and How to Get Started (March 19, 2019)
The SAP ONE Support Launchpad is the 3rd most visited website of SAP – more than 90.000 unique users are using it every day. Discover key concepts of the SAP ONE Support Launchpad and find out how to best get started. Read more
Customer CoE: SAP ONE Support Launchpad – What’s new (March 25, 2019)
Discover the new applications and latest features of the SAP ONE Support Launchpad. Read more
SAP’s New Digital Access Model (March 6, 2019)
In 2018, SAP introduced a new outcome based ERP pricing model for the digital age. In this webinar you will get insights about the idea, the implemented model, technical prerequisites, and what scenarios are covered by Digital Access. Find out more about the metric, the measurability, and how customers benefit from the new regulations. Read more
SAP S/4HANA On-Premise vs. SAP S/4HANA Cloud Licensing (March 13, 2019)
This webinar you will get an end-to-end overview about the SAP S/4HANA license model. You will get insights about the differences between the SAP S/4HANA Licensing Models, On-Premise and Cloud, we will show you where to find further information and you will learn how to do the commercial move from ERP towards S/4HANA. Read more
Strategy Session: SAP Marketing Cloud and SAP Service Cloud (Feb 26, 2019)
Part 1: SAP Marketing Cloud

Join Nicholas Cumins, General Manager of SAP’s Marketing Cloud, to understand the changing role of Marketing in the Me2B era and discover how SAP Marketing Cloud brings together, and intelligently manages, data from across the enterprise to help marketing departments become a trusted source of business by developing deep customer insight, delivering personalized experiences aligned to preference and consent, and continually optimizing the impact and return on marketing activities.

Part 2: SAP Service Cloud

SAP Service Cloud provides you with the tools and insights you need to deliver on your promise to your customers and make every engagement effortless. The SAP Service Cloud solution has what you need to understand the voice of your customer and derive meaningful insight at every touchpoint. Read more

SAP BW/HANA Webinar Series
SAP BW/HANA 2.0 Overview and Road Map (March 19, 2019)
Join this session to get an overview on the newest innovations that will be provided in the areas of Data Tiering Optimization, Data Integration, Modeling and Administration and Analytic Engine. Read more
Introducing the Data Protection Workbench of SAP BW/HANA 2.0 (March 26, 2019)
The Data Protection Workbench is one of the key features shipped with SAP BW/4HANA 2.0. This toolbox supports customers to better comply with regulations around data protection and privacy in SAP BW/4HANA. Read more