Knowledge Transfer for
SAP User Groups

 

March 2017

 August 2016

   
Dear Ladies and Gentlemen,

 

Welcome to the March edition of the SAP Enterprise Support Schedule, the information channel that keeps you informed about upcoming SAP Enterprise Support Academy sessions and other knowledge transfer related topics.

 
 Sincerely,

 

  In this Issue:

 
 

 
1.Expert-Guided Implementation (EGI)

 

2. Meet-the-expert: Live Sessions

 

3. Useful Links

 
 

 
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1.

Expert-Guided Implementation (EGI)

 

SAP S/4HANA Implementation Project Setup

Your organization is at the beginning of the digital transformation and is planning to adopt SAP S/4HANA as the Digital Core.

 

This Expert-Guided Implementation service will help you setup your project, following SAP Best Practice and is based on the “Road Map for SAP S/4HANA Implementation”. The purpose of the Road Map is to support “on-premise” implementation projects to SAP S/4HANA, in order to eliminate related risks -manage them proactively -and to make such an implementation project predictable -create transparency about all involved tasks and roles and thus create viable foundation

 

The delivery demonstrates how to leverage SAP Activate Methodology and Best Practices to Implement an S/4HANA Project. It will provide references to Accelerators that are stored in various places, from the public Web to the SAP Community Network, SAP Service Market Place, and SAP Enterprise Support Academy.

 

Registration link:

SAP S/4HANA Implementation Project Setup

Time:

Portuguese: 
March, 13 – March 16, 2017, 
09:00 – 11:00 AM ADT Latin America 

June 12 – June 15, 2017, 
10:00 AM – 12:00 PM ADT Latin America

English: 
March 20 – March 23, 2017, 
11: 00 AM – 01:00 PM EST North America

Spanish:
April 24 – April 27, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

   
 
 

 

 

 
SAP S/4HANA: Set Up Prototype

With the release of SAP S/4HANA CEE 1511, customers can make use of the Fiori apps to maintain master data and create transactional data. Analytical Fiori apps are also available to perform data analysis with many dimensions.

 

In addition, customers can use data migration tool to migrate customer specific master data or transaction data using SAP delivered migration objects. More than 30 migration objects are available to migrate data using standard templates.

 

This Expert-Guided Implementation service, will enable you to understand the simplifications of S/4HANA and gives you the knowledge on how to adopt quickly when it comes to maintaining master data, create transaction data along with loading your ERP/Non-ERP data into S/4HANA system.

 

Registration link:

SAP S/4HANA: Set Up Prototype

Time:

English:
March 15 – March 17, 2017, 
10:00 AM – 12:00 PM CST APJ

March 20 – March 22, 2017, 
10:00 AM – 12:00 PM CET EMEA

March 27 – March 29, 2017, 
11:00 AM – 01:00 PM EST North America

 

 

 

 

 
SAP S/4HANA Enterprise Management

With the release of SAP S/4HANA edition 1511, many functionalities in the Logistics area are simplified. The Key innovations in the Logistics area include the Material Requirements Planning, Customer Vendor Master Records, Inventory Management, Material Valuation, Available to Promise, Capacity Planning.

 

This Expert-Guided Implementation service, will enable you to understand the simplifications of S/4HANA and gives you the knowledge to adopt it to your individual requirements.

 

The session provides an introduction on how to check the functionalities which would change on moving to S/4HANA and guide you through the process to identify the changes.

 

Registration link:

SAP S/4HANA Enterprise Management

Time:

English
March 27 – March 31, 2017, 
10:00 AM – 12:00 PM CET EMEA

March 27 – March 31, 2017, 
10:00 AM – 12:00 PM CST APJ 

April 03 – April 07, 2017, 
11:00 AM – 01:00 PM EST North America

Portuguese:
April 03 – April 07, 2017, 
11:00 AM – 01:00 PM ADT Latin America

Spanish:
June 12 – June 16, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

 

 

 

 

 
SAP S/4HANA Finance

With the release of SAP S/4HANA edition 1511, many functionalities in the Finances are simplified. The Key innovations in the Finance area include the Universal Journal, New Master data Concept, Profitability segment reporting in the Universal Journal, Combined Profitability Analysis, Optimization of Inventory Valuation though Material Ledger, New Asset Accounting, Central Finance.

 

This implementation service, will enable you to understand the simplifications of SAP S/4HANA and gives you the knowledge to adopt it to your individual requirements.

 

The session provides an introduction on how to check the functionalities which would change on moving to SAP S/4HANA and guide you through the process to identify the changes.

 

Registration link:

SAP S/4HANA Finance

Time:

English
March 20 – March 24, 2017, 
10:00 AM – 12:00 PM CST APJ

March 20 – March 24, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 24 – April 28, 2017, 
11:00 AM – 01:00 PM EST North America

Spanish:
May 22 – May 26, 2017, 
10:00 AM – 12:00 PM MST Latin America

Portuguese:
June 26 – June 30, 2017, 
09:00 – 11:00 AM ADT Latin America

 

 

 

 
SAP HANA (1 of 6) – Monitoring and Troubleshooting

The goal of this EGI session is to connect the customer’s HANA database to the Solution Manager including the configuration of Root Cause Analysis tools and Technical Monitoring for SAP HANA.

 

An SAP expert explains all Managed System Configuration steps and guides the customer through the configuration process. This delivery focuses on SAP Solution Manager 7.1 SPS10 and SAP HANA SPS6 and above.

 

For latest information and more details please check SAP Note 1828141.

 

Registration link:

SAP HANA (1 of 6) - Monitoring and Troubleshooting

Time:

English:
April 03 – April 05, 2017, 
11:00 AM – 01:00 PM EST North America

April 11 – April 13, 2017, 
10:00 AM – 12:00 PM CST APJ

April 18 – April 20, 2017, 
11:00 AM – 01:00 PM EST North America

May 16 – May 18, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 30 – June 01, 2017, 
10:00 AM – 12:00 PM CST APJ

June 20 – June 22, 2017, 
10:00 AM – 12:00 PM CET EMEA

Portuguese:
April 05 – April 07, 2017, 
09:00 – 11:00 AM ADT Latin America

Spanish: 
April 10 – April 12, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

 

 

 

 
SAP HANA (2 of 6) – Database Administration and Operations

 The SAP HANA database is part of In-Memory Computing which is a technology that allows the processing of very large quantities of real time data in the main memory of the server to provide immediate results from analyses and transactions.

 

This Expert Guided Implementation service is to provide information to allow for the administration and operating of the SAP HANA database in an time-efficient and cost-effective manner.

 

The delivery demonstrates the tools necessary for the administration and operation of the SAP HANA database and enable customers to align their administration and monitoring procedures with other systems by means of SAP Solution Manager.

 

Registration link:

SAP HANA (2 of 6) - Database Administration and Operations

Time:

English:
March 20 – March 24, 2017, 
11:00 AM – 01:00 PM EST North America

April 10 – April 14, 2017, 
11:00 AM – 01:00 PM EST North America

April 24 – April 28, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 08 – May 12, 2017, 
11:00 AM – 01:00 PM EST North America 

May 08 – May 12, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 15 – May 19, 2017, 
10:00 AM – 12:00 PM CST APJ

Spanish:
March 27 – March 31, 2017, 
10:00 AM – 12:00 PM MST Latin America

May 15 – May 19, 2017, 
10:00 AM – 12:00 PM MST Latin America

Portuguese:
April 03 – April 07, 2017, 
09:00 – 11:00 AM ADT Latin America

 

 

 

 

 
SAP HANA (3 of 6) – Advanced Database Monitoring

 Demonstrates the tools necessary for the administration and operation of the SAP HANA database.

 

This Expert-Guided Implementation service provides the tools on how to monitor your HANA database and understand the critical performance indicators. However more importantly it goes into in-depth analysis on some of the more common issues which may arise on your database.

 

Registration link:

SAP HANA (3 of 6) - Advanced Database Monitoring

Time:

English:
March 20 – March 24, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 10 – April 14, 2017, 
11:00 AM – 01:00 PM EST North America

April 24 – April 28, 2017, 
11:00 AM – 01:00 PM EST North America

May 08 – May 12, 2017, 
11:00 AM – 01:00 PM EST North America

May 15 – May 19, 2017, 
11:00 AM – 01:00 PM EST North America

May 15 – May 19, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 22 – May 26, 2017, 
10:00 AM – 12:00 PM CST APJ

May 29 – June 02, 2017, 
10:00 AM – 12:00 PM CET EMEA

Spanish:
May 15 – May 19, 2017, 
10:00 AM – 12:00 PM MST Latin America

Portuguese:
June 05 – June 09, 2017, 
09:00 – 11:00 AM ADT Latin America

 

 

 

 

 

 
SAP HANA (4 of 6) – Make your Custom Code Ready

 In migration project to HANA database, DB accesses in custom code may have to be adapted to leverage the performance capabilities of SAP HANA. In addition, it is strongly recommended to review the coding for functional correctness before the migration.

 

Within this session an expert will give you the basic knowledge how to perform a code check review, how to evaluate the usage or coverage of an object and how to find and improve DB accesses which have optimization potential for running on the HANA in memory environment. It demonstrates the methodology and tools to be used.

 

Goal of this expert guided implementation is to get a work package of own custom code to be optimized. SQL Performance guidelines are given and checks for functional correctness are presented. In addition some HANA specific solutions are discussed.

 

Registration link:

SAP HANA (4 of 6) - Make your Custom Code Ready

Time:

English:
March 27 – March 29, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 24 – April 26, 2017, 
10:00 AM – 12:00 PM CET EMEA

May, 08 – May 10, 2017, 
11:00 AM – 01:00 PM EST North America

May 29 – May 31, 2017, 
11:00 AM – 01:00 PM EST North America

May 30 – June 01, 2017, 
11:00 AM – 01:00 PM EST North America

June 06 – June 08, 2017, 
10:00 AM – 12:00 PM CST APJ

June 06 – June 08, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 19 – June 21, 2017, 
10:00 AM – 12:00 PM CET EMEA

Spanish:
May 24 – May 26, 2017, 
10:00 AM – 12:00 PM MST Latin America

Portuguese:
June 12 – June 14, 2017, 
09:00 – 11:00 AM ADT Latin America

 

 

 

 

 
SAP HANA (5 of 6) - Data Modelling

 The SAP HANA database is a part of In-Memory Computing which is a technology that allows the processing of very large quantities of real time data in the main memory of the server to provide immediate results from analyses and transactions.

 

The aim of this Expert Guided Implementation service is to provide information on best practices for creating and using data models in SAP HANA.

The delivery demonstrates the tools and techniques necessary to build information models using best practice methods. Some of the topics the EGI will focus on are creating advanced data models by implementing calculation views and SQL script.

 

Registration link:

SAP HANA (5 of 6) - Data Modelling

Time:

Portuguese:
March 27 – March 31, 2017, 
09:00 – 11:00 AM ADT Latin America

June 26 – June 30, 2017, 
09:00 – 11:00 AM ADT Latin America

English:
March 20 – March 24, 2017, 
10:00 AM – 12:00 PM CST APJ

May 15 – May 19, 2017, 
11:00 AM – 01:00 PM EST North America

May 22 – May 26, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 12 – June 16, 2017, 
10:00 AM – 12:00 PM CST APJ

June 12 – June 16, 2017, 
11:00 AM – 01:00 PM EST North America

June 12 – June 16, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 19 – June 23, 2017, 
11:00 AM – 01:00 PM EST North America

June 26 – June 30, 2017, 
10:00 AM – 12:00 PM CET EMEA

July 03 – July 07, 2017, 
10:00 AM – 12:00 PM CET EMEA

July 10 – July 14, 2017, 
11:00 AM – 01:00 PM EST North America

Spanish:
May 15 – May 19, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

 

 

 

 
SAP UI5 App Development with OData and SAP Web IDE

 SAPs customers need to know how SAP can help them leverage their SAP products to quickly develop SAPUI5 applications.

 

This Expert Guided Implementation introduces OData service development with SAP NetWeaver Gateway and SAPUI5 application development with SAP Web IDE.

 

The goal of this Expert Guided Implementation is to enable customers with the knowledge to fully utilize SAP NetWeaver Gateway and SAP Web IDE to quickly develop SAPUI5 applications.

 

Registration link:

SAPUI5 App Development with OData and SAP Web IDE

Time:

Chinese:
March 21 – March 24, 2017, 
10:00 AM – 12:00 PM CST APJ

June 12 – June 15, 2017, 
10:00 AM – 12:00 PM CST APJ

Spanish:
March 21 – March 24, 2017, 
10:00 AM – 12:00 PM MST Latin America

May 02 – May 05, 2017, 
10:00 AM – 12:00 PM MST Latin America

English:
April 03 – April 06, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 10 – April 13, 2017, 
11:00 AM – 01:00 PM EST North America

April 24 – April 27, 2017, 
10:00 AM – 12:00 PM CST APJ

May 02 – May 05, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 06 – June 09, 2017, 
11:00 AM – 01:00 PM EST North America

Portuguese:
April 17 – April 20, 2017, 
09:00 – 11:00 AM ADT Latin America

 

 

 

 

 

SAP Fiori: Configuration for SAP S/4HANA

 SAP S/4HANA customers need to know how to leverage their SAP products to quickly realize the benefits of SAP Fiori UX.

 

This Expert Guided Implementation(EGI) service is designed for customers of SAP S/4HANA and its associated components. This EGI describes the steps required to configure SAP Fiori UX for a Proof of Concept project, in an SAP S/4HANA on-premise environment, with Fiori Launchpad on SAP Gateway using automated task lists to speed up configuration.

 

This EGI focuses on the following topics:

·         Basic SAP Gateway Configuration

·         Connecting SAP Gateway and Backend

·         SAP Fiori Launchpad initial setup

·         Launchpad Operation

·         Theme Designer

·         Example applications:

·         Supplier Invoice List

·         Overdue Purchase Order Items

 

The tasklists demonstrated are also relevant for SAP Business Suite systems.

 

Registration link:

SAP Fiori: Configuration for SAP S/4HANA

Time:

Portuguese:
March 29 – March 31, 2017, 
09:00 – 11:00 AM ADT Latin America

English:
April 10 – April 12, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 24 – April 26, 2017, 
11:00 AM – 01:00 PM EST North America

May 15 – May 17, 2017, 
10:00 AM – 12:00 PM CST APJ

May 29 – May 31, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 12 – June 14, 2017, 
11:00 AM – 01:00 PM EST North America

Chinese:
May 22 – May 24, 2017, 
10:00 AM – 12:00 PM CST APJ

 

 

 

 

 
Operating SAP Fiori and Mobile technology with SAP Solution Manager

 SAP Solution Manager provides end-to-end operations for complex SAP solutions deployed in heterogeneous environments.

 

This EGI introduces the capabilities for monitoring, alerting, exception management and root-cause analysis using the example of SAP Fiori apps.

 

In particular, an expert demonstrates E2E Trace Analysis of SAP Fiori apps on any device and the managed system configuration using the example of SAP Mobile Platform, an optional component when using SAP Fiori user interfaces on mobile devices.

 

Registration link:

Operating SAP Fiori and Mobile technology with SAP Solution Manager 

Time:

English:
March 27 – March 29, 2017, 
11:00 AM – 01:00 PM EST North America

March 28 – March 30, 2017, 
10:00 AM – 12:00 PM CST APJ

April 19 – April 21, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 07 – June 09, 2017, 
11:00 AM – 01:00 PM EST North America

June 27 – June 29, 2017, 
10:00 AM – 12:00 PM CST APJ

Spanish:
March 29 – March 31, 2017, 
10:00 AM – 12:00 PM MST Latin America

June 28 – June 30, 2017, 
10:00 AM – 12:00 PM MST Latin America

Chinese:
May 23 – May 25, 2017, 
10:00 AM – 12:00 PM CST APJ

Portuguese:
May 24 – May 26, 2017, 
09:00 – 11:00 AM ADT Latin America

 

 

 

 

 
Basic Configuration for SAP Solution Manager 7.2

Agenda:

·         SAP expert explains all configuration steps & guides the customer through the configuration process.

·         This delivery focuses on SAP Solution Manager 7.2 installations.

·         Implementation of the latest available Support Package Stack before attending is recommended.

 

Goals:

·         Have customer's SAP Solution Manager ready for productive usage

·         To include configuration of Root Cause Analysis (Diagnostics).

 

Registration link:

Basic Configuration for SAP Solution Manager 7.2

Time:

Chinese:
March 20 – March 24, 2017, 
10:00 AM – 12:00 PM CST APJ

May 08 – May 12, 2017, 
10:00 AM – 12:00 PM CST APJ

June 19 – June 23, 2017, 
10:00 AM – 12:00 PM CST APJ

English:
March 20 – March 24, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 03 – April 07, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 03 – April 07, 2017, 
11:00 AM – 01:00 PM EST North America

April 24 – April 28, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 01 – May 05, 2017, 
10:00 AM – 12:00 PM CST APJ

May 22 – May 26, 2017, 
11:00 AM – 01:00 PM EST North America

June 05 – June 09, 2017, 
10:00 AM – 12:00 PM CST APJ

June 12 – June 16, 2017, 
10:00 AM – 12:00 PM CET EMEA

Japanese:
March 27 – March 31, 2017, 
10:00 AM – 12:00 PM JST APJ

April 17 – April 21, 2017, 
10:00 AM – 12:00 PM JST APJ

June 05 – June 09, 2017, 
10:00 AM – 12:00 PM JST APJ

Korean:
April 10 – April 14, 2017, 
10:00 AM – 12:00 PM JST APJ

Spanish:
April 24 – April 28, 2017, 
10:00 AM – 12:00 PM MST Latin America

Portuguese:
June 19 – June 23, 2017, 
09:00 – 11:00 AM ADT Latin America

 

 

 

 

 
Solution Manager 7.2 in the SAP CAL for Content Activation

 Customers can test the one-time content activation procedure to evaluate how their solution documentation will appear in the new 7.2 system. Best of all, through power of cloud infrastructure they can restore the system to a previous state easily and repeat the activation process as many times as necessary.

 

The purpose of this EGI is to understand the content activation impact for all effected SAP Solution Manager 7.1 functionalities. Furthermore SAP customers and partners are able to test and evaluate the content activation process for solution documentation, that moves SAP Solution Manager 7.1 content into the new 7.2 solution documentation UI after an upgrade.

 

The delivery demonstrates how customers save 7.1 solution documentation and landscape information to transport files, and then add them to the 7.2 system in SAP CAL.

 

Registration link:

Solution Manager 7.2 in the SAP CAL for Content Activation

Time:

English:
March 27 – March 29, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 03 – April 05, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 10 – April 12, 2017, 
11:00 AM – 01:00 PM EST North America

May 22 – May 24, 2017, 
10:00 AM – 12:00 PM CET EMEA

Portuguese:
May 22 – May 24, 2017, 
09:00 – 11:00 AM ADT Latin America

 

 

 

 

 
Technical Upgrade to SAP Solution Manager 7.2

Agenda:

·         This session covers the complete upgrade process of the SAP Solution Manager to release 7.2.

·         SAP expert guides the customer through the download, preparation and the upgrade.

 

Goals:

·         Upgrade your SAP Solution Manager to release 7.2

 

Registration link:

Technical Upgrade to SAP Solution Manager 7.2

Time:

Chinese:
March 20 – March 24, 2017, 
10:00 AM – 12:00 PM CST APJ

May 08 – May 12, 2017, 
10:00 AM – 12:00 PM CST APJ

June 12 – June 16, 2017, 
10:00 AM – 12:00 PM CST APJ

English:
April 10 – April 14, 2017, 
10:00 AM – 12:00 PM CST APJ

April 24 – April 28, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 24 – April 28, 2017, 
11:00 AM – 01:00 PM EST North America

May 15 – May 19, 2017, 
10:00 AM – 12:00 PM CST APJ

May 29 – June 02, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 12 – June 16, 2017, 
11:00 AM – 01:00 PM EST North America

Portuguese:
April 24 – April 28, 2017, 
09:00 – 11:00 AM ADT Latin America

Japanese:
May 15 – May 19, 2017, 
10:00 AM – 12:00 PM JST APJ

Spanish:
June 05 – June 09, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

 

 

 

 
Change Control Management I: CTS+

 SAP offers with CTS+ within SAP Solution Manager a tool to integrate changes on SAP WebAs Java based applications into the common CTS. This helps to control, manage and synchronize changes within ABAP and Java world from one single management center within SAP Solution Manager.

 

In this Expert Guided Implementation participants learn about concepts and basic components. The basic setup of CTS+ is explained step by step and described for typical scenarios. As use cases a typical Portal scenario and a PI scenario will be implemented. The participants can start with the configuration of CTS+ for their own purposes and can complete afterwards.

 

During delivery it is demonstrated how to setup CTS+ in combination with Enterprise Portal and PI. The integration scenario after the successful setup is shown.

 

Registration link:

Change Control Management I: CTS+

Time:

English:
April 04 – April 06, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 11 – April 13, 2017, 
10:00 AM – 12:00 PM CST APJ

May 02 – May 04, 2017, 
11:00 AM – 01:00 PM EST North America

May 30 – June 01, 2017, 
10:00 AM – 12:00 PM CST APJ

June 06 – June 08, 2017, 
10:00 AM – 12:00 PM CET EMEA

Spanish:
May 03 – May 05, 2017, 
10:00 AM – 12:00 PM MST Latin America 

 

 

 

 

 
Change Control Management II: Quality Gate Management

 For effective quality management, organizations need an integrated and consistent change process. In this session, you will learn about SAP Quality Gate Management as one part of the End-to-End Change Control tools provided in SAP Solution Manager.

 

You can find out how transports can be managed centrally in a harmonized way across technology stacks and application components which integrate every development workbench. To organize new implementation, maintenance and emergency changes integrated with transport logistics you learn how to group via projects and changes comprehensive customizing and development activities. On top of this the SAP Quality Gate Management controls on project level the gate process and the risk mitigation.

 

The SAP Quality Gate Management helps you to ensure a Release and Deployment Management * which means comprehensive release and deployment plans and execution on it with minimal unpredicted impact.

 

* According to ITIL V3

 

Registration link:

Change Control Management II: Quality Gate Management

Time:

English:
March 20 – March 23, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 10 – April 13, 2017, 
11:00 AM – 01:00 PM EST North America

April 24 – April 27, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 19 – June 22, 2017, 
10:00 AM – 12:00 PM CET EMEA

 

 

 

 

 
Change Control Management III: Change Request Mgmt

 Change Request Management coordinates all changes in a software landscape, to ensure that changes do not conflict with each other. It also ensures that changes are made without disrupting the ongoing business. This results in improved quality of the software landscape, higher availability of IT solutions, and lower total cost of ownership. Change Request Management ensures that the performed changes remain transparent and traceable.

 

This Expert Guided Implementation explains all operations for a Change Request Management proof-of-concept configuration. It enables you to manage your changes and transports from end to end with the SAP Solution Manager 7.2.

 

Also this Expert Guided Implementation demonstrates how to use the CRM Web UI to manage all your developments and corrections with Change Request Management.

 

Registration link:

Change Control Management III: Change Request Mgmt 

Time:

Portuguese:
March 28 – March 31, 2017, 
09:00 AM – 11:00 AM ADT Latin America

English:
April 03 – April 06, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 24 – April 27, 2017, 
11:00 AM – 01:00 PM EST North America

April 25 – April 28, 2017, 
10:00 AM – 12:00 PM CST APJ

May 08 – May 11, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 06 – June 09, 2017, 
11:00 AM – 01:00 PM EST North America

June 13 – June 16, 2017, 
10:00 AM – 12:00 CST APJ

June 26 – June 29, 2017, 
10:00 AM – 12:00 PM CET EMEA

Spanish:
May 23 – May 26, 2017, 
10:00 AM – 12:00 PM MST Latin America 

 

 

 

 

 
Change Control Management IV: Advanced Change Request Management

 Change Request Management coordinates all changes in a software landscape, to ensure that changes do not conflict with each other. It also ensures that changes are made without disrupting the ongoing business. This results in improved quality of the software landscape, higher availability of IT solutions, and lower total cost of ownership. Change Request Management ensures that the performed changes remain transparent and traceable.

 

This Expert Guided Implementation continues “Change Control Management III: Change Request Management Basic Functions” and explains advanced functionalities for an existing Change Request Management proof-of-concept configuration. It enables you to manage your Change Request Management workflows more flexible, provides a more secure and transparent handling of transports and supports a sustainable Release Management.

 

Registration link:

Change Control Management IV: Advanced Change Request Management

Time:

English:
March 13 – March 16, 2017, 
11:00 AM – 01:00 PM EST North America

April 24 – April 27, 2017, 
11:00 AM – 01:00 PM EST North America

April 24 – April 27, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 19 – June 22, 2017, 
10:00 AM – 12:00 PM CET EMEA

 

 

 

 

 
Incident, Problem Management for VARs

 Whenever problems arise, the SAP Solution Manager IT Service Management provides everyone involved in the process with central access to the information relevant to them at all times. IT Service Management helps IT-departments to simplify the process of handling error and service messages and reduce processing times in Incident and Problem Management.

 

This Expert-Guided Implementation service, to set up the IT Service Management for your SAP Solution Manger, enables you to start with an incident ticket management quickly, and gives you the knowledge to adopt it to your individual requirements.

 

The delivery demonstrates the setup for a successful standard IT Service Management implementation. The session provides in addition to that an introduction how to use the service desk and shows examples of advanced service desk functions.

 

Registration link:

Incident, Problem Management for VARs

Time:

English:
March 20 – March 24, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 03 – April 07, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 24 – April 28, 2017, 
11:00 AM – 01:00 PM EST North America

May 22 – May 26, 2017, 
10:00 AM – 12:00 PM CET EMEA

Portuguese:
May 22 – May 26, 2017, 
09:00 – 11:00 AM ADT Latin America

Spanish:
June 05 – June 09, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

 

 

 

 
Incident, Problem Management (ITSM)

 Whenever problems arise, the SAP Solution Manager IT Service Management provides everyone involved in the process with central access to the information relevant to them at all times. IT Service Management helps IT-departments to simplify the process of handling error and service messages and reduce processing times in Incident and Problem Management.

 

This Expert-Guided Implementation service, to set up the IT Service Management for your SAP Solution Manger, enables you to start with an incident ticket management quickly, and gives you the knowledge to adopt it to your individual requirements.

 

The delivery demonstrates the setup for a successful standard IT Service Management implementation. The session provides in addition to that an introduction how to use the service desk and shows examples of advanced service desk functions.

 

Registration link:

Incident, Problem Management (ITSM)

Time:

Korean:
March 20 – March 24, 2017, 
10:00 AM – 12:00 PM JST APJ

English:
March 27 – March 31, 2017, 
10:00 AM – 12:00 PM CST APJ

March 27 – March 31, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 03 – April 07, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 10 – April 14, 2017, 
11:00 AM – 01:00 PM EST North America 

May 08 – May 12, 2017, 
10:00 AM -12:00 PM CST APJ

May 08 – May 12, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 19 – June 23, 2017, 
10:00 AM – 12:00 PM CST APJ

June 19 – June 23, 2017, 
10:00 AM – 12:00 PM CET EMEA

Chinese:
April 10 – April 14, 2017, 
10:00 AM – 12:00 PM CST APJ

Spanish:
May 15 – May 19, 2017, 
10:00 AM – 12:00 PM MST Latin America

Portuguese:
June 19 – June 23, 2017, 
09:00 – 11:00 PM ADR Latin America

 

 

 

 

 
Test Management I: SAP Test Suite

 Within the Lifecycle of an SAP Application an effective Test Management is essential. It relies on proper test preparation, planning and execution with underlying tools.

 

The functions for Test Management inside the SAP Solution Manager help to manage Projects and Solutions with regards to the Test Management activities like the design, execution and reporting. Everyone involved in the test procedures will have central access to relevant information at every time.

 

This Expert-Guided Implementation for Test Management enables you to start with a basic Test Management focused on manual testing using the SAP Solution Manager quickly. It gives you the knowledge to adopt it to your individual requirements.

 

The target group consists of people responsible for the Test Management at a company.

 

Registration link:

Test Management I: SAP Test Suite

Time:

English:
April 03 – April 05, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 02 – May 04, 2017, 
10:00 AM – 12:00 PM CST APJ

May 29 – May 31, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 26 – June 28, 2017, 
10:00 AM – 12:00 PM CET EMEA

 

 

 

 

 
Test Management II: Business Process Change Analyzer

Business Process Change Analyzer provides precise impact analysis of SAP software changes on business processes. Based on the analysis results a risk based test scope can be identified for regression test activities. For being able to use this application, certain preparation activities have to be performed to create a business blueprint and also to trace SAP objects used during business process execution.

 

The goal of this Expert Guided Implementation is to help the customer execute all relevant implementation steps for setting up and using Business Process Change Analyzer in SAP Solution Manager. After the delivery, the customer should be ready for productive usage of BPCA for the selected business scenario and the customer should have the knowledge for using and implementing the same for all relevant business scenarios.

 

The target group consists of people responsible for the Test Management at a company.

 

Registration link:

Test Management II: Business Process Change Analyzer

Time:

English:
March 27 – March 28, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 17 – April 18, 2017, 
11:00 AM – 01:00 PM EST North America

April 24 – April 25, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 15 – May 16, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 19 – June 20, 2017, 
10:00 AM – 12:00 PM CET EMEA

Spanish:
May 08 – May 09, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

 

 

 
Test Management III: SAP Test Automation with CBTA

 

Within the Lifecycle of an SAP Application an effective Test Management is essential. It relies on proper test preparation, planning and execution with underlying tools.

 

The functions for Test Management inside the SAP Solution Manager help to manage Projects and Solutions with regards to the Test Management activities like the design, execution and reporting. Everyone involved in the test procedures will have central access to relevant information at every time.

 

This Expert-Guided Implementation for Test Management enables you to quickly start with a basic Test Management focused on test automation using the SAP Solution Manager along with the Component Based Test Automation (CBTA) tool. It gives you the knowledge to adopt it to your individual requirements.

 

The target group consists of people responsible for the Test Management at a company, especially test engineers.

 

Registration link:

Test Management III: SAP Test Automation with CBTA

Time:

English:
March 20 – March 23, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 08 – May 11, 2017, 
11:00 AM – 01:00 PM EST North America

May 08 – May 11, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 22 – May 25, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 26 – June 29, 2017, 
10:00 AM – 12:00 PM CET EMEA

 

 

 

 

 
Business Intelligence Monitoring & Troubleshooting

 SAP BI landscapes are getting more and more complex. They comprise not only SAP Netweaver BW and SAP BI platform systems. The question arises, how to ensure a correct data flow and a correct processing of business critical data.

 

During this Expert-Guided Implementation service, you learn to configure your own BI Monitoring scenario which comprises all the BW Process Chains and Reports, as well as all BO Jobs and the data source systems and thus enables you to effectively monitor the data processing in your BI landscape.

 

The delivery demonstrates the setup for a successful BI Monitoring scenario. Finally, you learn how to use the BI Monitoring toolset and to effectively interpret these data.

 

Registration link:

Business Intelligence Monitoring & Troubleshooting

Time:

Portuguese:
March 29 – March 31, 2017, 
09:00 – 11:00 AM ADT Latin America

June 12 – June 14, 2017, 
09:00 – 11:00 AM ADT Latin America

English:
April 03 – April 05, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 04 – April 06, 2017, 
10:00 AM – 12:00 PM CST APJ

May 02 – May 04, 2017, 
11:00 AM – 01:00 PM EST North America

May 29 – May 31, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 26 – June 28, 2017, 
11:00 AM – 01:00 PM EST North America

Spanish:
April 10 – April 12, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

 

 

 

 
Custom Code Quality and Clones

 For many years customers have developed custom code to gain competitive advantage and to fulfill special business requirements that could not be provided by standard SAP software.

 

However, if the custom code is not developed in accordance with SAP standards and guidelines, then it can pose customers with challenges during critical situations like an upgrade, implementation of support package, operations etc. In turn this can add unknown additional costs.

 

This Expert Guided Implementation provides the fundamentals of Custom Code Management and gives the participants the opportunity to address SAP Quality and Clone issues on their own solution.

 

As a result the customer will be able to identify quality issues using the Code Inspector and discover SAP clones residing in systems using the Clone Finder.

 

Registration link:

Custom Code Quality and Clones

Time:

English:
March 27 – March 30, 2017, 
11:00 AM – 01:00 PM EST North America

April 24 – April 27, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 25 – April 28, 2017, 
10:00 AM – 12:00 PM CST APJ

May 08 – May 11, 2017, 
11:00 AM – 01:00 PM EST North America

June 12 – June 15, 2017, 
10:00 AM -12:00 PM CET EMEA

June 26 – June 29, 2017, 
11:00 AM – 01:00 PM EST North America 

Portuguese:
April 10 – April 13, 2017, 
09:00 – 11:00 AM ADT Latin America

Spanish:
May 30 – June 02, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

 

 

 

 
Custom Development Management Cockpit

 A Lifecycle Change Event (such as an upgrade or SP implementation) impacts your custom solutions and potentially can destabilize the integrity of corresponding business processes. Custom code adjustments are one of the key challenges of an upgrade project.

CDMC provides the basis for strategic initiatives such as consolidation and simplification for custom code having in-depth transparency on custom code and its usage.

 

This session communicates the fundamentals of Custom Development Management Cockpit. It gives the participants the opportunity to set up three types of ready-to-use scenarios in their own SAP Solution Manager: usage / clearing analysis (CA), upgrade/change impact analysis (UCIA) and change and transport analysis (CTS) plus the ability to set up new ones for any future Lifecycle change event adoption.

 

After the session the customer will have set up the CDMC in SAP Solution Manager to enable the identification of the custom code usage analysis and the impact of a Lifecycle Change Event.

The main functionality of CDM is been delivered with the ST-PI Plug-In. Therefore it is independent from the SAP Solution Manager release!. Minor differences between in SAP Solution Manager 7.1 and 7.2 are explained in the EGI.

 

Registration link:

Custom Development Management Cockpit

Time:

Portuguese:
March 21 – March 24, 2017, 
09:00 – 11:00 AM ADT Latin America

May 30 – June 02, 2017, 
09:00 – 11:00 AM ADT Latin America

English:
March 27 – March 30, 2017, 
11:00 AM – 01:00 PM EST North America

March 28 – March 31, 2017, 
10:00 AM – 12:00 PM CST APJ

April 03 – April 06, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 24 – April 27, 2017, 
11:00 AM – 01:00 PM EST North America 

May 29 – June 01, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 20 – June 23, 2017, 
10:00 AM – 12:00 PM CST APJ

June 26 – June 29, 2017, 
11:00 AM – 01:00 PM EST North America 

Spanish:
May 02 – May 05, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

 

 

 

 
Integration Monitoring and Troubleshooting

 Integration Monitoring is one of most critical tasks within the IT department. SAP Integration Monitoring is part of SAP Solution Manager and provides proactive monitoring and reporting. It includes the observation of all technical and also application-related functions that are required for a smooth and reliable flow of the core business processes.

 

This Expert Guided Implementation communicates the fundamentals of setting up Integration Monitoring, giving the participants the opportunity to set up a ready-to-use basic scenario in their own SAP Solution Manager.

 

After this Expert Guided Implementation the customer will have a live monitoring pilot.

 

Registration link:

Integration Monitoring and Troubleshooting

Time:

English:
March 21 – March 24, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 18 – April 21, 2017, 
10:00 AM – 12:00 PM CST APJ

May 09 – May 12, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 20 – June 23, 2017, 
10:00 AM – 12:00 PM CET EMEA

Spanish:
April 10 – April 13, 2017, 
10:00 AM – 12:00 PM MST Latin America

Portuguese:
June 12 – June 15, 2017, 
09:00 – 11:00 AM ADT Latin America

 

 

 

 

 
Job Management

 The goal of this session is to have customer's SAP Solution Manager ready for using the Job Scheduling Management Scenario.

 

An SAP expert explains the major configuration steps and guides the customer through the activation process.

 

This Expert Guided Implementation focuses on SAP Solution Manager 7.1 installations with SP03 and above.

 

The following EGI are recommended in advance

·         Expert Guided Implementation for Basic Configuration, in case Solution Manager is new to install.

·         Expert Guided Implementation for Technical Upgrade to 7.1, if the release of SAP Solution Manager is below 7.1.

 

Registration link:

Job Management

Time:

English:
March 27 – March 31, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 03 – April 07, 2017, 
11:00 AM – 01:00 PM EST North America

April 24 – April 28, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 29 – June 02, 2017, 
10:00 AM- 12:00 PM CET EMEA

June 05 – June 09, 2017, 
10:00 AM – 12:00 PM CST APJ

Spanish:
April 24 – April 28, 2017, 
10:00 AM – 12:00 PM MST Latin America

Portuguese:
May 08 – May 12, 2017,
09:00 – 11:00 AM ADT Latin America

 

 

 

 

 
System Monitoring and Reporting

 This session covers the complete setup process of the new System Monitoring and Reporting.

 

SAP expert guides the customer through the preparation, setup and using the new System Monitoring and Reporting.

 

We recommend to book the session “Expert Guided Implementation for Basic Configuration 7.2” in advance, which will cover the configuration of Root Cause Analysis (Solution Manager Diagnostics). The basic configuration is an important part of prerequisites for the System Monitoring and Reporting.

 

Registration link:

System Monitoring & Reporting

Time:

English:
March 20 – March 23, 2017, 
11:00 AM – 01:00 PM EST North America

March 21 – March 24, 2017, 
10:00 AM – 12:00 PM CST APJ

March 28 – March 31, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 04 – April 07, 2017, 
10:00 AM – 12:00 PM CET EMEA

April 11 – April 14, 2017, 
10:00 AM – 12:00 PM CST APJ

May 08 – May 11, 2017, 
11:00 AM – 01:00 PM EST North America

May 15 – May 18, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 16 – May 19, 2017, 
10:00 AM – 12:00 PM CST APJ

June 26 – June 29, 2017, 
11:00 AM – 01:00 PM EST North America

June 27 – June 30, 2017, 
10:00 AM – 12:00 PM CET EMEA

Portuguese:
April 04 – April 07, 2017, 
09:00 – 11:00 AM ADT Latin America

Chinese:
June 13 – June 16, 2017, 
10:00 AM – 12:00 PM CST APJ

Spanish:
June 20 – June 23, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

 

 

 

 
SAP Solution Manager Scope & Effort Analyzer

 Enhancement Package or Support Package installation projects are often challenging when it comes to scope and effort estimation in the early planning phase of the project. Especially the identification of an efficient test scope is a major difficulty. The new application Scope and Effort Analyzer was designed to exactly address this challenge.

This Expert-Guided Implementation service will show you how to configure and set up Scope & Effort Analyzer in your local SAP Solution Manager system.

Learn how related functionalities used by SEA capability like Usage & Procedure Logging (UPL) and Business Process Change Analyzer (BPCA) are used to identify the change impact and specify the test scope of the planned software change event.

Best practices collected from various customer projects and useful tips how to read and use analysis results will round up this practical session. 

 

Registration link:

SAP Solution Manager Scope & Effort Analyzer

Time:

English:
March 20 – March 22, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 02 – May 04, 2017, 
10:00 AM – 12:00 PM CET EMEA

June 19 – June 21, 2017, 
10:00 AM – 12:00 PM CET EMEA

Portuguese:
March 29 – March 31, 2017, 
09:00 – 11:00 AM ADT Latin America

June 28 – June 30, 2017, 
09:00 – 11:00 AM ADT Latin America

Spanish:
May 31 – June 02, 2017, 
10:00 AM – 12:00 PM MST Latin America

 

 

 

 

 
Roles and Authorization Concept

 This session shows customers how to work with the roles and authorization concept in SAP Solution Manager 7.1. It even helps establishing and individual authorization concept based on clear and predefined examples.

 

Our SAP expert guides the customer through the implementation of roles and authorizations based on a project approach for three exemplary SAP Solution Manager scenarios. With these demonstrations and exercises you will be able to adopt the authorization concept approach for all other scenarios.

 

Beside the classical work with authorizations (transaction PFCG) and the SAP Solution Manager specific role concept we will also show you how to include the CRM Web UI into your concept, which is relevant for a few SAP Solution Manager scenarios.

 

Registration link:

Roles and Authorization Concept

Time:

Portuguese:
March 27 – March 31, 2017, 
09:00 – 11:00 AM ADT Latin America

May 15 – May 19, 2017, 
11:00 AM – 01:00 PM ADT Latin America

Spanish:
March 27 – March 31, 2017, 
10:00 AM – 12:00 PM MST Latin America

April 24 – April 28, 2017, 
10:00 AM – 12:00 PM MST Latin America

English:
March 27 – March 31, 2017, 
11:00 AM – 01:00 PM EST North America

May 08 – May 12, 2017, 
10:00 AM – 12:00 PM CET EMEA

May 15 – May 19, 2017, 
10:00 AM – 12:00 PM CST APJ

May 15 – May 19, 2017, 
11:00 AM – 01:00 PM EST North America

June 12 – June 16, 2017, 
10:00 AM – 12:00 PM CET EMEA

 

 

 

 

 

 

 

2.

Meet-the-expert: Live Sessions

 

 

 

 
Data Volume Management : Account Document Aging

Agenda:

·         Introduction to data aging process including transactions involved

·         Prerequisites of account document aging and an example of aging

·         Options for implementing data aging vs archiving

 

Goals:

·         Understand the process involved in aging of account documents

·         Understand the prequisites of data aging for account documents

·         See an example of aging accounting documents

 

Presenter:

Susanne Tewes, Services, SAP SE
Thomas Pfeifer, Services, SAP (Schweiz) AG, Regensdorf

Registration link:

Data Volume Management : Account Document Aging

Time:

English:
April 03, 2017, 12:00 – 01:00 PM EST North America

April 03, 2017, 10:00 – 11:00 AM CET EMEA

 

 

 

 
Preparation for a Unicode Conversion - What You Should Know

Agenda:

·         You are still running an (ERP) non-Unicode system and have to convert, now.

·         Learn about all steps and tools - before you may order dedicated consulting.

 

Goals:

·         Learn how to convert to Unicode and what this project looks like.

·         Get an explanation of minimum downtime options.

 

Presenter:

Dr. Alexander Davidenkoff, Development, SAP SE
Dr. Detlef Werner, Development, SAP SE

Registration link:

Preparation for a Unicode Conversion - What You Should Know

Time:

English:
March 22, 2017, 04:00 – 05:00 PM CET EMEA

 

 

 

 
SAP Solution Manager 7.2: Transition and Maintenance

Agenda:

·         Recommendations and best practices to prepare and upgrade to SAP Solution Manager 7.2

·         Get an overview about recommended and necessary steps (procedure, tools, stack split HANA Migration (optional), scenario-dependent activities) 

 

Presenter:

Julia Sheyanova, Service & Support, SAP SE

Registration link:

SAP Solution Manager 7.2: Transition and Maintenance

Time:

English:
March 17, 2017, 04:00 – 05:00 PM CET EMEA

 

 

 

 
Data Volume Management and SAP E-Recruiting

Agenda:

·         Data Volume Management (DVM) options for SAP E-Recruiting

·         Available analysis tools and deletion reports

 

Goals:

·         Understand the need for data volume management (DVM) in SAP E-Recruiting

·         Learn how to use the available tools and deletion reports

 

Presenter:

Nicole Schwalm, Services, SAP SE

Registration link:

Data Volume Management and SAP E-Recruiting

Time:

English:
March 21, 2017, 11:00 AM – 12:00 PM EST North America

March 21, 2017, 10:00 – 11:00 AM CET EMEA

 

 

 

 
New FI Archiving for SAP S/4HANA Finance 1605 onwards

Agenda:

·         Financial Document Archiving process in SAP S/4HANA Finance 1605 onwards

·         The prerequisites for archiving

·         The compression run as part of the archiving process

 

Goals:

·         Understand the concept of data archiving in SAP S/4HANA Finance 1605 onwards

·         Become familiar with the processes involved

·         Understand the compression run as part of the archiving activities

 

Presenter:

Susanne Tewes, Services, SAP SE
Thomas Pfeifer, Services, SAP (Schweiz) AG, Regensdorf

Registration link:

New FI Archiving for SAP S/4HANA Finance 1605 onwards

Time:

English:
March 14, 2017, 10:00 – 11:00 AM CET EMEA

March 15, 2017, 01:00 – 02:00 PM EST North America

 

 

 

 
Data Retention Tool (DART): Overview

Agenda:

·         General introduction to the Data Retention Tool (DART)

·         System demo focused on the user’s perspective.

 

Goals:

·         Learn what the tool looks like and how it works.

·         Get a clear picture of what can be done with the tool.

 

Presenter:

Lars Gartenschlaeger, Development, SAP SE

Registration link:

Data Retention Tool (DART): Overview

Time:

English:
April 10, 2017, 11:00 AM – 12:00 PM EST North America

April 10, 2017, 10:00 – 11:00 AM CET EMEA

 

 

 

 

 

 

 
VIP Webinar: Online Customer Community Introduction and Tour

Agenda:

·         Introduction to the SAP SuccessFactors Community

·         Overview of this private space for customers, SAP SuccessFactors subject matter experts, and partners

·         Information provided with this access: product information, support, tools and resources

 

Goals:

·         Understand how to navigate in the SAP SuccessFactors Community.

·         Understand how to engage with peers and SAP SuccessFactors subject matter experts.

·         Learn where to find content, tools, and resources applicable to your projects.

 

Presenter:

Dan Huynh, Sales & Presales, SAP Canada - North York
Lindsay Westra, Sales & Presales, SFSF (Reston), Inc.
Lynne White, Marketing, SuccessFactors, Inc.
Nikki K Splaine, Sales & Presales, SAP AMERICA, INC.  
Paul J. Meredith, Sales & Presales, SAP America (Palo Alto)
Tamara Bauler, Sales & Presales, SFSF (Minnetonka), Inc.

Registration link:

VIP Webinar: Online Customer Community Introduction and Tour

Time:

English:
March 14, 2017, 11:00 AM – 12:00 PM EST North America

 

 

 

 

 

 

 
SAP SuccessFactors Data Retention Management

Agenda:

·         Introduction to the data retention management tool in SAP SuccessFactors

·         Overview of data types it covers and the standard workflow

·         Live demo

 

Goals:

·         Get an awareness of the data retention mechanism provided as a self-service tool by SAP SuccessFactors.

 

Presenter:

Lin Wan, Services, SAP SE

Registration link:

SAP SuccessFactors Data Retention Management

Time:

English:
March 28, 2017, 11:00 AM – 12:00 PM EST North America

March 28, 2017, 11:00 AM – 12:00 PM CET EMEA

 

 

 

 
VIP Webinar: How SAP Uses SAP SuccessFactors Recruiting and RMK In-House

Agenda:

·         How SAP refocused their recruiting strategy in 2016

·         How to leverage SAP SuccessFactors Recruiting Marketing and Recruitment Posting

·         Sharing tangible results

 

Goals:

·         Get insight into SAP's own SAP SuccessFactors Recruiting journey.

·         Learn from SAP's successes and challenges.

·         Understand what sort of results can be expected.

 

Presenter:

Darren Fry, Sales & Presales, SAP UK Limited

Debbie McKay, Sales & Presales, SFSF (Burlington), Inc.

Kevin A. Daprile, Human Resources, SAP America (Chicago)

Registration link:

VIP Webinar: How SAP Uses SAP SuccessFactors Recruiting and RMK In-House

Time:

English:
March 21, 2017, 01:00 – 02:00 PM GMTUK EMEA

March 22, 2017, 09:00 – 10:00 AM CST APJ

 

 

 

 
Live Demo of SAP One Support Launchpad

Agenda:

·         This session will provide you a live demo of the SAP One Support Launchpad.

 

Goals:

·         Learn more about the Search, Incidents, License Keys, Software Downloads and User Management.

·         Receive expert advice on how to get the most of your support.

 

Registration link:

Live Demo of SAP One Support Launchpad

Time:

Korean:
March 14, 2017, 02:00 – 03:00 PM CST APJ

English:
March 14, 2017, 09:00 – 10:00 AM CST APJ

March 17, 2017, 03:30 – 04:30 PM INDIA APJ

March 21, 2017, 02:00 – 03:00 PM EST North America

March 23, 2017, 11:00 AM – 12:00 PM PST North America

 

 

 

 

 

 

 

 

 

 
Dial-in numbers:

The dial-in data will be sent 1-2 days prior to the session.

Participant code:

You can find your local dial-in number in the meeting request.

Recording:

Session recordings are available at Knowledge 4 You

 

 

 

3.

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