SAP LOCALIZATION SUMMIT

SAP LOCALIZATION SUMMIT
Empresa Inteligente – Localizada para o Brasil, Preparada para o Sucesso Global

RESERVE A DATA

7 de agosto de 2018 | São Leopoldo / RS

A digitalização está criando oportunidades sem precedentes para as empresas crescerem em escala global. Para ter sucesso nessa economia competitiva, as empresas devem cumprir as regulamentações legais locais e repensar sua abordagem à localização.
Hoje, muitas indústrias já confiam na SAP para atingir esses objetivos, pois nossas inovações tecnológicas permitem que clientes permaneçam em conformidade, reduzam os seus riscos e obtenham vantagem competitiva.

Reserve a data de 07 de agosto no seu calendário, participe do SAP Localization Summit na SAP Labs Latin America e saiba como você pode ficar à frente da curva regulatória!

Seja para conhecer sobre as últimas mudanças feitas pelo governo na legislação brasileira, para conectar-se com empresas e especialistas no assunto ou simplesmente para explorar nossas soluções de localização mais recentes - o SAP Localization Summit é o lugar certo para você.

Aproveite essa oportunidade única e marque o dia 7 de agosto de 2018 em seu calendário para o SAP Localization Summit. Um convite oficial e informações para inscrição serão enviados em breve.

Atenciosamente,

Knut Barthel
Globalization Product Management Brazil

New license model for Indirect Access explained

Los invitamos a participar en este webinar interesante y muy relevante sobre Accesos Indirectos.

New license model for Indirect Access explained

Date: April 17th, 2018

Time: 16.15 – 17.15 CET

Presenters:

Sonya Swann, GVP Global Head of Pricing and Commercialization

Joe LaRosa, VP Strategic Pricing and Commercialization

Online meeting room:

https://sap.emea.pgiconnect.com/sapusergroups_kt

Dial-in numbers:

https://www.myrcplus.com/cnums.asp?bwebid=997521&ppc=6840219532&num=1-484-427-2544

 

Participant Passcode:

684 021 9532

Webinars en Portugués y español de Enterprise Support para clientes SAP con s-user.

Invitación de webinars en Portugués y español de Enterprise Support para clientes SAP con s-user.

Si no tiene acceso a un S-user, póngase en contacto con el superadministrador de su empresa o un centro de soporte local de SAP (SAP Local Support Center)

 

 

Regional Schedule LA

April 2018

 

Welcome to the April 2018 edition of the SAP Enterprise Support Academy Regional Schedule, keeping you up to date with the latest news, achievements, and updates.

If you have not yet done, please register for access to the SAP Learning Hub, where all our learning content is available. On our homepage in the SAP Support Portal, you will find further details on the registration process, as well as brief tutorials on how to get started. For your convenience, see the three steps below to successfully complete the registration process.

Please note: When using SAP Learning Hub, you should change the default time zone to your local time zone before booking any scheduled events. This will ensure that all scheduled events are displayed according to your preferred time zone. If you want to know how to change the time zone, please refer to the tutorial How to Register for, Withdraw and Join an EGI. In chapter 4 you can also find out what to do, if you have registered for an EGI, but have not received the access details in time.

Important: All registration links and links to learning items in this newsletter will only work if you have signed up for the SAP Learning Hub, edition for SAP Enterprise Support. Follow these three simple steps:

1

Watch the tutorial or read the quick guide to learn how to sign up and how to use the hub.

2

Sign up for SAP Learning Hub (s-user required).
The system will check your eligibility, create a learning hub user for you, and update the catalog. Within the next 2 hours you will receive a registration confirmation via e-mail.

3

Access the Learning Catalog or follow the links in this newsletter.

 

     

Upcoming
expert-guided implementation

Upcoming
meet-the-expert webinars

New
webinar
replays

News

 

 

Upcoming expert-guided implementation (EGI) sessions

 

Topic

Language

Date

Register

Basic Configuration for SAP Solution Manager 7.2

BR

02.04.2018 - 06.04.2018

Register

07.05.2018 - 11.05.2018

ES

23.04.2018 - 27.04.2018

Business Intelligence Monitoring & Troubleshooting

ES

09.04.2018 - 11.04.2018

Register

BR

30.04.2018 - 02.05.2018

Business Process Analytics and Improvement (BPAI)

EN

03.04.2018 - 06.04.2018

Register

Change Control Management I: CTS+

ES

30.04.2018 - 02.05.2018

Register

Change Control Management III: Change Request Mgmt

ES

16.04.2018 - 19.04.2018

Register

Configuration Validation

ES

07.05.2018 - 10.05.2018

Register

Custom Code Lifecycle Management: Make Your Custom Code Efficient

ES

16.04.2018 - 19.04.2018

Register

Custom Code Quality and Clones

BR

02.04.2018 - 05.04.2018

Register

Custom Development Management Cockpit

ES

16.04.2018 - 19.04.2018

Register

Data Volume Management (DVM)

BR

09.04.2018 - 13.04.2018

Register

ES

23.04.2018 - 27.04.2018

E2E Monitoring & Analysis of SAP Fiori UX on SAP S/4HANA

ES

03.04.2018 - 05.04.2018

Register

End-User Experience Monitoring Reporting Analytics

ES

16.04.2018 - 19.04.2018

Register

BR

07.05.2018 - 10.05.2018

Incident and Problem Management (ITSM)

ES

02.04.2018 - 06.04.2018

Register

BR

07.05.2018 - 11.05.2018

Incident and Problem Management (ITSM) for VAR

ES

02.04.2018 - 06.04.2018

Register

Integration Monitoring and Troubleshooting

BR

07.05.2018 - 09.05.2018

Register

Job Management with SAP Solution Manager 7.2

BR

09.04.2018 - 13.04.2018

Register

Performance Optimization (PERF)

EN

09.04.2018 - 13.04.2018

Register

SAP Fiori Configuration on SAP S/4HANA

BR

23.04.2018 - 26.04.2018

Register

SAP HANA: Advanced Database Monitoring

BR

07.05.2018 - 11.05.2018

Register

SAP HANA: Database Administration and Operations

ES

16.04.2018 - 20.04.2018

Register

BR

23.04.2018 - 27.04.2018

SAP HANA: Monitoring and Troubleshooting

ES

03.04.2018 - 05.04.2018

Register

BR

09.04.2018 - 11.04.2018

SAP S/4HANA Finance

BR

02.04.2018 - 06.04.2018

Register

SAP S/4HANA SAP Enterprise Management

ES

23.04.2018 - 27.04.2018

Register

SAP Solution Manager Scope & Effort Analyzer

BR

23.04.2018 - 25.04.2018

Register

SAPUI5 App Development with OData and SAP Web IDE

EN

16.04.2018 - 19.04.2018

Register

BR

07.05.2018 - 10.05.2018

Security Optimization Service (SOS)

BR

23.04.2018 - 27.04.2018

Register

SQL Statement Tuning (SQL)

EN

23.04.2018 - 27.04.2018

Register

System Monitoring & Reporting

BR

16.04.2018 - 19.04.2018

Register

Technical Upgrade to SAP Solution Manager 7.2

ES

02.04.2018 - 06.04.2018

Register

BR

23.04.2018 - 27.04.2018

Test Management II: Business Process Change Analyzer

ES

10.04.2018 - 11.04.2018

Register

Transport Execution Analysis (TEA and TEAP)

EN

07.05.2018 - 11.05.2018

Register

 

 

Upcoming meet-the-expert (MTE) webinars

Meet-the-expert: Live Sessions

Language

Date

Register

SAP SuccessFactors Employee Central: Main Topics

ES

03.04.2018

Register

SAP SuccessFactors Platform Main Topics

ES

05.04.2018

Register

SAP S/4HANA Cloud - Get Prepared for the Quarterly Release Upgrade

EN

05.04.2018

Register

Updates from the last SAP Security Patch Day

EN

18.04.2018

Register

 

 

New webinar replays

 

Meet-the-expert: Recorded Sessions

Language

Play

       

ESAC 2018 - SAP Leonardo Digital Innovations (Part 1)

EN

Start Course

ESAC 2018 - SAP Leonardo Digital Innovations (Part 2)

EN

Start Course

Live Demo of SAP One Support Launchpad

EN

Start Course

PT

Transfer Balances and Open Items to SAP S/4HANA Finance

EN

Start Course

Data Subject Information Reporting and Data Purge

EN

Start Course

Data Protection & Privacy Features: Read Access & Change Logging

EN

Start Course

 

 

News

Support for SAP S/4HANA Implementation from Scratch in Five Phases

The SAP Enterprise Support Academy provides expert-guided implementations (EGIs) that support and guide you through your SAP S/4HANA adoption project. All SAP Enterprise Support and PSLE customers that are registeredin SAP Learning Hub can use these offerings.

Learn More about SAP EWA Report Generation & SAP Time and Attendance Management

The new tutorial Expert / Express Generation of SAP EWA Report with Business Key Figures Chapter on SAP Solution Manager 7.2 explains how customers can activate expert functions in SAP EarlyWatch Alert on SAP Solution Manager 7.2.

In the tutorial SAP Time and Attendance Management by WorkForce Software - Edit Employee Data  you will learn how to update on employee data, such as location and time zone. This also covers how to perform changes in SAP Time and Attendance Management by Workforce.

Life in the Fast Lane: The Value of Digital Support for Today's Enterprises

 

The author of this blog pleads for enterprise solutions that should come with personalized, proactive tools and resources for problem resolution, and beyond that, optimization.


Discover how to Manage the Volume of Your Data

Learn data volume management in 4 steps using SAP Enterprise Support value map, powered by SAP Enterprise Support Academy, and SAP Solution Manager Value Report.

 

Unlock Business Value in Your Organization with the Latest SAP S/4HANA Cloud

 

SAP S/4HANA Cloud 1802 includes many innovations that deliver on the promise to run enterprises more intelligently. With this in mind, get more information about two Machine Learning innovations in the areas of Finance and Sales.

 

 

Turning to Success with SAP Enterprise Support Advisory Council and Academy

Vinmonopolet, a Norwegian government enterprise reduced data footprint and improved performance participating in SAP Enterprise Support Academy program and using its SAP Enterprise Support value maps.

COOP, one of Italy's most popular store, was able to both migrate to SAP HANA and deploy the SAP Customer Activity Repository application by taking advantage of SAP Enterprise Support services and SAP Enterprise Support value maps, for the SAP HANA platform and SAP S/4HANA.

Kärcher, world's leading provider of cleaning technology, got more out of their SAP SuccessFactors solutions, through online learning tools, EGIs, proactive issue resolution, and prevention.

News about Digital Innovation Value Map

The content of the SAP Cloud Platform Value Map, powered by SAP Enterprise Support Academy, has been extended with SAP Leonardo technologies, now bearing the new title, Digital Innovation Value Map.

 

Enroll Today: New openSAP courses on SAP Cloud Platform and SAP Leonardo

Enrollment is open for the following current and upcoming courses:

 

Knowledge Transfer for SAP User Groups Webinar series Value of Support – offered by SUGEN

Los clientes tienen derecho a una gran cantidad de servicios de soporte, contenido y herramientas cuando tienen un contrato de soporte de SAP. No siempre están conscientes de esto y, por lo tanto, no se benefician del valor que figura en sus contratos.

A esta conclusión llegaron tanto SAP como los grupos de usuarios, cuando realizaron encuestas en el área de Servicio y Soporte.

La serie de seminarios web que te compartimos, es uno de los principales logros en este tema, del grupo de trabajo sobre “Value of Support” de SUGEN – la red Ejecutiva de Grupos de Usuarios en el Mundo, del cual ASUG México es parte.

We would like to invite you to the following series of Knowledge Transfer Webinar Sessions for SAP User Groups about the Value of Support, offered by SUGEN (SAP User Group Executive Network).

 

You will receive for each topic one separate Invitation with all data you need to join the webinars.

 

This webinar series is offered to you by the SUGEN Charter „Value of Support”.

 

 

Value of Support – offered by SUGEN

Customers are entitled to a lot of support services, content and tools when they have an SAP support contract. Customers are not always aware of all this and therefore don’t benefit enough from the value that is in their contracts. This was concluded by SAP and also by user groups when they did surveys in the area of Service & Support.

 

To solve this, SUGEN (SAP User Group Executive Network) started the Value of Support Charter in November 2016. The main purpose of this Charter was to make an inventory of all the different support elements/services and to make this transparent and understandable at different levels for customers. The Charter resulted in two deliverables so far.

 

  1. The Support Scope document, easily accessible and shareable via Overview of Support Models. This document explains the scope of the different support models across four pillars and SAP Solution Manager as foundation.
  2. This webinar series, which covers different areas of support services and tools within your chosen support model.

 

Good luck with understanding and realizing the value of your support contract.

 

Link: Overview of Support Models

 

 

April 10 2018

Pathfinder: Build your Strategy and Deliver Value to Your Business Users by Fully Leveraging SAP Support

Are you fully leveraging your SAP ERP system to support, or even better, enable your overall company strategy? Are your business and IT teams collaborating on the right priorities to improve your business outcomes? Or, are operational issues in your current ERP system preventing IT from being a strategic partner to your business?

Join this session to learn more about the SAP Innovation and Optimization Pathfinder for SAP ERP.

  • Discover how the Pathfinder report helps identify opportunities for your company’s core ERP system around SAP innovations (Enhancement Packages, Fiori Apps, Cloud Solutions, S/4HANA), business process, and IT performance improvements through industry insights and benchmarks.

 

  • Learn how to leverage tailor-made recommendations and actionable guidance from the Pathfinder report to continuously improve your company’s business processes and IT operations, and deliver innovations to your business users. 

 

  • Find out how to order your free-of-charge report (through SAP maintenance), and realize the full potential of your SAP investment.

 

April/May 2018
Optimize Projects and Enhance Your Landscape with Continuous Quality Checks

In today's globally interconnected world, support should be something more than a help desk. With SAP Enterprise Support, you gain far more. You get a proactive support engagement that helps you implement, operate, and innovate better so that you can lead and succeed. We’ll help you implement better by leveraging Remote Support Services, included with Enterprise Support, which will help ensure successful go-lives and mitigate risk of implementations. We’ll help you operate better by leveraging Remote Support Services, included with Enterprise Support, to lower cost of operations by addressing areas such as Security Optimization, Data Volume Size and Growth, Custom Code, and more. We’ll help you innovate better through Remote Support Services, included with Enterprise Support, to allow you to quickly identify functionality and innovation that matters to your specific business and also minimize downtime and disruption during projects such as Enhancement Pack upgrades.

 

April/May 2018
Collaborate and Maximize Your Success with SAP Enterprise Support Value Maps

Working on a data volume archiving strategy and looking for expert guidance? Thinking about Mobility and don’t know what approach to take? Wanting to see what other customers are doing with SAP S/4HANA? These are just some of the questions we hear from customers, and now there is a place to get them answered. Introducing SAP Enterprise Support Value Maps. SAP Enterprise Support Value Maps help you to navigate intuitively through services, offerings, and tools available from SAP Enterprise Support. Learn more about this on-demand, 24/7 collaborative and social network platform that connects you directly with SAP experts, engineers, and peers.

 

May/June 2018
A Smooth Journey to SAP S/4HANA with SAP Enterprise Support

We will explain different implementation strategies for SAP S/4HANA, like e.g. new implementations or conversions of existing SAP ERP systems. SAP supports end-to-end during the SAP S/4HANA implementation lifecycle, focusing on the pro-active remote offering from of SAP Enterprise Support. Independent from the chosen implementation strategy, the involvement and collaboration between both IT departments and lines-of-businesses are important factors for a successful project. The SAP Enterprise Support offering can be leveraged via the Value Map for SAP S/4HANA & SAP HANA.

 

May/June 2018
What Every Customer Should Know: Essential Tips on SAP Incident Processing

Did you know there are ten Global Support Centers (GSC) providing 24/7 support for customers around the world? Learn information on the Incident Handling core processes that SAP support engineers follow from initial processing, troubleshooting, to solution. Learning about how the incident process benefits customers’ understanding, involvement, and solution on how SAP Support initially reviews new incidents, partners with the customer on troubleshooting and analyzing the SAP Support request, and provides a solution that benefits the customer and addresses any future concerns.

The presentation will discuss the incident process flow, different communication types, expediting communication between everyone involved, how to use online sessions to expedite the process, solution management, and how to partner with SAP to make the most of your support interaction for a rapid solution.

 

June 2018
SAP Solution Manager 7.2 – Enter a New Era

SAP has recently released a new version of SAP Solution Manager, which is available for you as part of your maintenance agreement. This session will highlight the innovations of the new release 7.2. You will learn about many benefits these functions will bring to you and your organization. And you will understand how SAP Solution Manager 7.2 guides you on your way to SAP S/4HANA and digital business.

 

June 20 2018
SAP Solution Manager 7.2 – Build your Business Case

SAP Solution Manager 7.2 has a vast portfolio of capabilities that help IT operations and projects, as well as business operations. But it may be difficult to quantify benefits and efforts for an upgrade to Solution Manager 7.2, or the implementation of new functionality.
The SAP Solution Manager Value calculator helps customers build their business case and thus contributes to securing project budgets.

 

July 2018
SAP ONE Support Launchpad: Personalized Access to the Support World

Today’s users, especially if they work in a hybrid context, find their applications and information, which are required to perform service- and support-related tasks, in various places and various portals.

It is SAP’s motivation to offer all users, independent of their solution, a harmonized, personalized, and easily accessible central entry point.

This session will explain and demonstrate how this has been realized by the SAP ONE Support Launchpad and the new SAP Fiori-based Service and Support Applications. You will gain firsthand insight through demos of the new SAP ONE Support Launchpad; the new Search, which is closely integrated into the Applications; the Personalization approach; and concepts like Favorites, Feeds, and much more.

 

September 2018
Increase Your IT and Business Users’ Skillset and Maturity at No Additional Cost: SAP Enterprise Support Academy

Are you aware that Enterprise Support offers multiple learning formats for your IT and business users at no additional cost? Introducing the SAP Enterprise Support Academy. This program helps you build up the knowledge and skills needed to fully maximize your investment with SAP. You have access to learning content and services in multiple formats, supporting different learning styles and needs, from ad hoc problem solving to structured, long-term knowledge acquisition.

Join us to learn how to leverage and use these amazing educational opportunities within your business.

 

September/October 2018

The CoE of the Future - Secure the Value of your SAP Investment

A Customer Center of Expertise (COE) is the single source of truth and hub for functional collaboration between business and IT. It helps to increase the transparency of business processes. It helps manage mission-critical operations and brings together all stakeholders to resolve challenges and issues. The Customer COE has four basic functions: Information Management, Support Operations, Contract and License Management, and Innovation and Influence.

In this session, you will learn how to become a certified Customer COE with SAP, why this is important for you, and what benefits you can expect to receive.

 

September / October 2018

Managing Long-Term Value Realization with SAP’s Control Center Approach

As innovation cycles get shorter, the ability to maintain a competitive edge depends more than ever on being able to quickly implement great ideas using the latest software innovations. This is why SAP developed the control center approach.
The control center approach helps customers to innovate better and to run their business more cost-efficiently. It is designed enable smooth implementations, operations, and increase satisfaction at all stages of your application lifecycle.

 

 

If you need additional information or in the case of any questions, please do not hesitate to contact us.

Best regards,
Your SAP User Groups Knowledge Transfer Team

 

 

Useful links and additional information:

 

About SAP User Groups

Knowledge 4 You

Customer Influence

Understanding basic concepts of SAP Support value


Knowledge Transfer for
SAP User Groups

Dear all,

 

How SAP Support can help you to get the basic information to start a new implementation, optimize your IT landscape, reduce your total cost of ownership, innovate and get ready for the digital economy?

 

The SAP Support Quick Value pages, organized by topic and built around 3 to 4 easy steps, will guide you from the introduction to the right SAP support offerings, which will help you achieve your goals. 

New topics are added regularly. You can review the list of the available topics and access these pages on the knowledge4u website: select “Tools&Guides” on the top menu, then “Value of Support”,  and choose “SAP Support – Quick Value”. Alternatively, you can access the content by clicking on the link below:

Access the content

If you need additional information or in the case of any questions, please do not hesitate to contact us.

Best regards,
Your SAP User Groups Knowledge Transfer Team

Mexico, Mexico City +52 55 4777 2654
Mexico 001 800 514 8609

Useful links and additional information:
Useful links and additional information:
About SAP User Groups
Knowledge for SAP User Groups:
Knowledge 4 You
Customer Influence
Time Zone Calculator

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